Privacy Policy

Last updated: November 2025

1. Introduction

Swift-Clean (“we,” “our,” or “us”) provides software tools that help laundry businesses manage orders and communicate with their customers. This Privacy Policy explains how we collect, use, and protect your data.

2. Information We Collect

• Contact information: Name, phone number, email address, and address.
• Order data: Details of your orders, services requested, and payment info.
• Account info: Login credentials, subscription, and business profile details.
• Communication records: SMS, emails, and support messages.
• Technical data: Browser, device type, IP address, and analytics info.

3. How We Use Information

• To process and manage orders and payments.
• To send transactional SMS/email updates about orders.
• To support store owners and improve the Swift-Clean platform.
• To comply with legal obligations and prevent fraud.

4. Messaging and Communication

Swift-Clean uses trusted providers such as Twilio (for SMS/MMS) and SendGrid (for email). By giving your contact details, you consent to transactional messages related to your order. Promotional messages are only sent with separate consent.

See our SMS Consent Policy for details.

5. Data Sharing

We do not share or sell your mobile phone number to third parties or affiliates for marketing or promotional purposes at any time.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes at any time. We will never sell your personal data. We may share it only with:

• Service providers (e.g., Twilio) who help us operate the platform.
• Partner laundry stores for order fulfillment.
• Authorities if required by law or to protect legal rights.

6. Data Security

We use encryption, access control, and secure servers to safeguard your information from unauthorized access or misuse.

7. Your Rights

You may request access, correction, or deletion of your data by contacting swiftclean.operations@gmail.com.

8. Cookies and Tracking

We use cookies for analytics and to improve website performance. You may disable cookies in your browser settings.

9. Changes

This Privacy Policy may be updated periodically. Any updates will be posted on this page with the new “last updated” date.

10. Contact

Swift-Clean Support
swiftclean.operations@gmail.com
www.swift-clean.com